Privacy
This independent workspace uses Firebase Authentication for email/password accounts and Cloud Firestore for profiles, preferences, watchlists, saved research, alerts, notifications, private support conversations, USD account-credit ledgers and email preferences. It does not collect deposits or brokerage credentials.
Account information
Your email, display name and account preferences support sign-in and personalized features. You can optionally provide a phone number for support; it is user-provided and is not verified by the platform. Passwords are handled by Firebase Authentication; the platform does not store your password in Firestore. Firebase may retain service and security logs under its own policies.
Personal workspace data
Private workspace requests require an authenticated user token. Administrators can inspect account access and support requests. Administrative changes are recorded in audit logs. Avoid storing sensitive personal or financial information in research notes or support messages.
Providers and browser storage
Market requests are sent by the server to Twelve Data. Embedded news and calendar frames connect your browser to TradingView. An optional licensed research feed may use Trading Economics. Your personal notes are not sent with provider price requests. Firebase stores sign-in state in browser storage according to your selected persistence setting. External fonts may be loaded from Google Fonts. Following original article links sends you to the publisher website.
Email and support
Resend processes email delivery when configured. Verification links are generated by Firebase and sent in branded messages through Resend when its sender is configured. Password reset messages currently use Firebase delivery. Optional product updates require opt-in and include an unsubscribe link. Support messages are private to their owner and authorized administrators; administrator notes are never shown to users. Shared chat photos are stored as authenticated assets in Cloudinary when configured. Photos are resized and re-encoded before storage, and embedded metadata is removed. Only the conversation owner and authorized administrators can request the photos through the platform. Generic support email notices do not contain private message bodies. Delivery records, provider IDs and administrative audit metadata are stored separately. Existing retired simulation records are retained without migration or deletion.
Control and deletion
You can edit preferences, remove saved research and alerts, request permanent account deletion from Settings after reauthentication. Deletion removes your platform user record and nested workspace data and Firebase Authentication account. Support conversations, shared photos, email records, provider logs and backups have separate operator retention periods; deleting here does not erase them automatically.
Account records
USD balance records, promotional rewards, credit references and administrator audit records are retained separately from your personal workspace. Account worth reflects recorded funds only and excludes unverified holdings and locked promotions. Administrators can record independently verified funds or separate promotional credits; users cannot alter their own balances. Deleting your sign-in does not automatically delete these retained records. Contact Support for access or correction requests.
Operator contact
The operator must provide a privacy contact and confirm applicable retention periods before public launch. Until those details are supplied, account holders can submit a privacy enquiry using Support in the dashboard. This page describes the implemented software; it is not a substitute for an operator-specific privacy notice.